Privacy Policy

Privacy Notice

Last update: January 2025

This privacy notice describes how AskAskAsk collects, uses and protects personal data in accordance with GDPR (EU) and other applicable privacy regulations.

1. Data Collection

We collect the following types of information:

  • Account registration data (name, email, company)
  • Uploaded product catalog data
  • AI Agent interaction logs
  • Billing data

2. Data Usage

We use the collected data to:

  • Provide and improve our services
  • Process payments
  • Send service communications
  • Improve AI Agent accuracy

3. Legal Basis for Processing (GDPR)

Data processing is based on:

  • Service contract execution
  • User consent
  • Legitimate business interest
  • Legal obligations

4. Data Retention

Data is retained for the period necessary to provide the service and according to legal obligations. Catalog data is deleted 30 days after service termination.

5. Data Transfer

Data is stored in the EU. For US customers, we apply EU-US standard contractual clauses.

6. User Rights

Users have the right to:

  • Access their data
  • Rectify data
  • Delete data
  • Restrict processing
  • Data portability
  • Object to processing

7. Security

We implement technical and organizational security measures to protect data, including CloudFlare protection and data encryption.

8. Contact

For privacy-related matters:

E-Mail: [email protected]